My flight was canceled last year due to covid, and I was charged a cancelation fee and issued a travel credit. I booked a flight after searching and confirming the price I wanted, which was $2240. Their rules are ridiculous to me. | Read 39,061-39,064 Reviews out of 39,064 Answer 351 of 1,642: As of today, May 26, 2015 I will make it my mission anyone that asks about Justfly will know don't even make them an option when it comes to booking a flight. The normal is just fly should secure our new flight dates then cancel our original date and not the opposite. It is extremely hard to contact them , i spent several days teying to contact them for hours , after few hours on the phone ,an agent will answer and can barely speak English and have no clue what to do. Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. While "analytics" sounds harmless and is in fact something websi John Bernardo 5 y JustFly phone numbers +1 800 717 5015 24 24 +1 800 717 7616 23 18 What is JustFly's email address? If you don't want to get charged and then yelled at by the customer service representatives, avoid using Justfly. Search and Compare our best deals with over 440+ airlines - Book now! For more information, please visit FlightHubGroup. Help users access the login page while offering essential notes during the login process. Connect with ANA Inquiries from the United States This page contains information on making inquiries with ANA. What are the social media accounts of JustFly? Usually, hundreds of people wait in line to speak with the company's agents, and if your request is urgent, you might feel irritated and disappointed. Date of experience: 24 October 2022. Flights. You must rebook your new flight(s) through JustFly. I also received an incorrect itinerary from this company, and they subsequently demanded payment from me. "(The rep) said, 'Well, things change.'" So, Cleary changed her mind and told the rep to cancel the flight. She said the rep told . She. Refund. The number for JustFly customer service is 1-800-717-5015. You will be overcharged by Justfly, who will then demand that you pay even higher fees. Waited for it to fall off but it posted today. Customer Service. JustFly focuses on offering the best international and domestic travel options to American consumers and partners with hundreds of airlines to deliver the best possible itineraries. Visit our support portal. How come JustFly allows multiple bookings of the same passengers for the same flights on the same days? Based on 160k+ Reviews. I bought tickets through Justfly for Milan to Seattle for May and obviously the flight was cancelled. My Visa initially showed a pending charge from Copa and then a separate charge $150 from Justfly appeared. This sounded suspicious so I told them I decided to book the flights with another outfit and they promised to refund me the $3,500 I had paid them.. Let's Chat. +1 (902) 620-0689. If you don't want to get charged and then yelled at by the customer service representatives, avoid using Justfly. Jason was a total dick on the phone, very rude, very bad customer service, didn't even want to hear what I had to say and just talked over me the whole time. Get Informed Still Need Help? JustFly is related to the Airlines category. Feefo isn't your average reviews platform. Consumers satisfied with Justfly.com most frequently mention best price, cheap flights and next time.Justfly.com ranks 4th among Discount Travel sites. This company does not typically respond to reviews Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. First time renting a car using justfly, price paid in advance was not the price paid at counter Cancun, MX for MEX-RENT-A-CARI was forced to paid a difference of 100% if I wanted to use the carI was left with no option, called company to complain and they could not resolved it between Justfly and MEX-CAR Rental Nowhere in website or fine print mention obligation to pay extra at pickup time in . JustFly contacts Phone numbers +1 800 717 5015 +1 800 717 7616 Website www.justfly.com View all JustFly contacts ADVERTISIMENT Most discussed JustFly complaints Can't rebook using Airline covid credit 2 (opinions to this review) Payment Not received 1 (opinions to this review) Our flight to Portugal in July 2022 1 (opinions to this review) Phone: 1-800-717-5015. Hotels. My Visa initially showed a pending charge from Copa and then a separate charge $150 from Justfly appeared. I realized this booking error, and called JustFly to ask for cancellation of one booking, within 10 mins after I booked the flights. The problem is them,they fail to take timely action when requested, instead ignoring and then blame you. The detailed information for Justfly.com Login is provided. Some airlines are allowing tickets to be refunded even if you purchased non-refundable tickets due to COVID-19 outbreak. View customer complaints of Justfly, BBB helps resolve disputes with the services or products a business provides. JustFly is giving us the run-a-round to get our refund. 3333 Boulevard de la Cte-Vertu Montreal, Quebec, Canada H4R 2N1 https://www.justfly.com/ Phone Contacts Have questions about how coronavirus may impact your reservation and travel? I wrote to British Airways customer service with the booking information from justfly and Aer Lingus, and they gave me a British Airways booking number so I could manage the booking myself in their system (I wanted to order a vegetarian meal), and from that point on it was . First Name* Last Name Email Shipping Address Briefly explain your reason for this chat * 100 Characters. Other Cheap Flight Ticket Hacking Tools Enrich any business profile with direct mobile numbers i.e direct dials. NEW DEALS EVERY DAY We have negotiated with every major airline to pass the savings on to you. Founded in 2012 in Montreal, it's an affiliate of FlightHub, a leading online travel agency based in Canada. You can also browse common inquiries, though you can choose to interact with our new 24/7 chatbot if you'd prefer automatic responses. Their lack of service and incompetence cost me a lot of money and stress. Eight weeks later, I called wondering when I would . We are a dedicated team of over 200 software engineers and travel specialists that work tirelessly to make JustFly the best way to plan, book, and manage your travel plans. Hotels. There is only 1 way to get customer help from them. the customer service agents at Justfly are accommodating and patient in answering my queries when I tried to clarified a few things about their policies and travel deals. Useful. tell us about yourself. Waited for it to fall off but it posted today. Jason for customer service was a total dick on the phone. Feel free to use our search function in the upper right corner, or look among our most common questions. Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. I could not find on the receipt where the charges where coming from. Date of experience: October 16, 2022 When I tried to use the credit I spent over 7 hours on hold, not to mention the time wasted on their non-functional website. Round Trip; One Way; Multi-City + Add segment - Remove . SALES On August 26, 2016, I purchased two airline tickets to London from Justfly***, one for daughter ( [redacted] -one way) and one for me ( [redacted] Sr.-Roundtrip)The cost of my daughter's ticket was $(American Airline eticket #: [redacted] ) and the cost for my ticket was $(American Airline eticket [redacted] )The flights were leaving from Cincinnati, OH airport on 8/On the morning of the 8/31 . of reviewers recommend JustFly. Cleary told us she called JustFly's customer service right away. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Company Reviews Questions. Round Trip. If Your Booking is cancelled, or postponed to a date You cannot Attend, please contact the Customer Service team directly. Check out what 41,706 people have written so far, and share your own experience. Any reason for refund must not be foreseeable at the time You made the Booking. JustFly (or JustFly.com) is an online metasearch engine and travel agency similar to TripAdvisor. Please allow 72 hours before calling our service department. Search and Compare our best deals with over 440+ airlines - Book now! Phoning customer service representatives is never an ideal option to request a refund. GetHuman features available: Current hold time. Find Cheap Flights and Save. 7th Jul 2017 Jacob 1 review Great mobile app Justfly's app has unique features that are not available on the website. justfly.com owes me a refund of $for a unbooked and overcharged flight here is the the full transaction history listed below: first of all i did not authorize them to bill me $4467.17, the flight that was supposed to be on was only $1120.00, not only that they billed me for an airline i did not choose eitherthere are over complaints on the We have compiled a list of our most commonly asked questions. Date of experience: August 21, 2022. If you have a planned trip, you can also check out our Travel Info section. They pretend to give you a good deal but when you book they say you can cancel in 24 hours with no problem. General Conditions of Refund. You will be overcharged by Justfly, who will then demand that you pay even higher fees. Google Analytics a free Google service used by millions of websites and apps is actually the biggest cross-site tracker on the Internet, lurking creepily behind the scenes on around 72.6% of the top 75k sites. You can rebook by contacting one of our Customer Service Agents or by logging into "Manage My Booking". Bad customer service that cost us an additional $ 1,217.40 to fly back home. I had the worst experience I ever had with customer service. Try the contact number finder tool for free,get started in seconds No Credit Card Required SIGN UP FOR FREE Mr. E by EasyLeadz is the easiest way to find B2B contact numbers with just one click. Cars. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Visit Website. You can try any of the methods below to contact Justfly.com Book Cheap Flights. Flights. Immediately called Justfly and was told that this is "modification fee" of $75 pp. Pro tips & talking points. Please call us at the following number: Toll-Free, 24/7 1-800-717-5015 Need help with an Add-on you have purchased? SCAM IS THE BEST WAY To DESCRIBE JUSTFLY.COM STAY AWAY FROM JUSTFLY.COM This online travel agency is a scam. I'll be telling everyone about JustFly and it's not gonna be a good review either Date of experience: 06 October 2022 Make sure you check k Facebook reviews and other sites. Refunds are only available for un-flown flights. NEW DEALS EVERY DAY We have negotiated with every major airline to pass the savings on to you. While JustFly does not offer live chat, they do have a phone number. Payment Methods Accepted by JustFly. 14 %. However, my card was charged $365 more than what I expected to the amount of $2597. These are the two Justfly customer service contact numbers: +1 (800) 717-5015. I will be fighting back for our money. They kept $1,100 dollars of mine when air travel was stopped and gave me a worthless credit and never refunded my money. Last year I booked a flight for my daughter and I to travel to Russia. Discover which options are the fastest to get your customer service issues resolved.. Justfly.com has a consumer rating of 3.44 stars from 5,818 reviews indicating that most customers are generally satisfied with their purchases. Date of experience: 28 September 2021. Best regards . Do you agree with CheapFareGuru's 4-star rating? Don't use JustFly, the worst customer service. We believe in giving consumers the chance to share honest feedback and play a part in giving businesses the insight they need to . I tried to do it on Lufthansa's website but I talked to them a they said I have to have . Immediately called Justfly and was told that this is "modification fee" of $75 pp. Our agents will be happy to assist you. The customer service insisted on charging me $150 for cancellation fee. You will be overcharged by Justfly. JustFly contacts Phone numbers +1 800 717 5015 +1 800 717 7616 Website www.justfly.com View all JustFly contacts ADVERTISIMENT Most discussed JustFly complaints Can't rebook using Airline covid credit 2 (opinions to this review) Payment Not received 1 (opinions to this review) Our flight to Portugal in July 2022 1 (opinions to this review) Justfly.com is in Leisure, Travel & Tourism sector. If you do not find the answer to your question, you are welcome to contact us via chat, telephone or for specific matters via our contact forms. However, when you do go cancel they will not let you proceed until they charge you credit card $225. Hello! Has anyone used Justfly? Waited for it to fall off but it posted today. I only have received a credit so far and I have no idea when I can travel again so I would like a refund. "Customer service is our priority." ABOUT THE AUTHOR Sophia Harris Business reporter Based in Toronto, Sophia Harris covers consumer and business for CBC News web, radio and TV. Cars. We do not refund if You made Your Booking by mistake, or it is no longer wanted or needed. . By 2019, Justfly had garnered around five million active users but was sued by the city attorney of San Francisco, Dennis Herrera. I will never recommend JustFly, and will contact the California AG's office to provide more details to add to their law suit against this outfit for "SWINDLING". Immediately called Justfly and was told that this is "modification fee" of $75 pp. The booking was for an Aer Lingus flight "operated by" British Airways. This site gets your attention by listing the lowest prices for flight bookings. JustFly's support and contact email address is support@justfly.com JustFly website www.justfly.com What category is JustFly related to? Stay away from just fly. JustFly offers a wide catalog of cruise options for all traveller types! They sent us an email asking us to call their customer support number because they need details and you can not reply to the email. Date of experience: 21 October 2022. Find the best way to contact Just Flight For technical support see the support section where you can get update information, answers to common questions and to contact our technical support team. Remind me when call center opens. Make no mistake. My Visa initially showed a pending charge from Copa and then a separate charge $150 from Justfly appeared. Date of experience: September 11, 2022. Save your money and book directly with airline or another agent. To purchase through JustFly, you need to have a Mastercard, American Express, Diners Club, Discover, UATP or Visa debit/credit card. JustFly Contact Info . Soon after, Justfly said the airline cancelled the flight on that day we wanted to travel so I would have to book another. We fought it for 2 whole years until we understood that not only their customer service but the management layer of justfly and flighthub are all scammers with absolutely no integrity or respect for customers. How can I reach a live human at Justfly? There is no support at the customer support number just a recording telling us to use the online portal. One Way. When I called to ask, they just said it was part of the ticket . So that a staff member may better assist you, provide the following information. Customer service. Fastest way to talk to a real JustFly rep. The best phone number for JustFly is their +1 800-717-5015 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. JustFly customer satisfaction; Powered by: Based on 160k+ Reviews. I also received an incorrect itinerary from this company, and they subsequently demanded payment from me. JustFly - dishonest and hidden charges.